FREQUENTLY ASKED QUESTIONS
📍 Where are you located?
Neon Moon Tattoo is located in the
Flying Hills Shopping Center at
20 Village Center Dr, Reading, PA
There is a front parking lot facing Route 10 Morgantown Road with a large tower of signs. Neon Moon Tattoo is on that side. If you are seeing the golf course + golf carts, you are in the back and need to circle around to the front. You will see the studio sign in the correct lot. Go through the black gate, up the stairs, and the studio is on the left.
Still need help finding us?
Feel free to text or call
📲 610-655-7885
📅 How do I book a tattoo?
Click BOOK on this website and complete the following steps:
• Choose the tattoo size and color preference
(black & gray or color)
• Select the date and time
• Agree to studio policies
• Complete the required information and upload a reference image
• Pay the $100 non-refundable deposit
A confirmation email will be sent immediately.
A follow-up email may be sent within 24 hours with additional questions regarding references or ideas.
For assistance, messages may be sent through the CONTACT page.
⏳ What are your hours?
Appointments are by scheduled booking only:
Tues - Fri: 11am - 7pm
Sat: 10am - 4pm
Sun - Mon: Closed
Messages may be sent via email, text, or phone outsides of business hours, but may not be answered until business begins again.
💵 How much will it cost?
Tattoo pricing is flat rate, based on size and color.
Total price is displayed during online booking.
• A $100 deposit is applied to the total price.
• Remaining balance is paid in person on the day of the appointment if the total exceeds $100.
• If the total is $100, the deposit covers the full cost.
Time required to do the tattoo does not affect the price.
💁🏼♀️ Who will be tattooing me?
All tattoos are done by Victoria, owner and sole tattoo artist at Neon Moon Tattoo. You can learn more on the THE ARTIST page.
🤔 Pre-Booking Communication?
Messages may be sent through the CONTACT form or via email, text, or phone for questions prior to booking.
💬 Can I book a consult?
In-shop consults with Victoria are available (for a fee) for those who want to see the shop, meet Victoria, or discuss a tattoo idea.
These consults can be booked via the BOOK page
* (scroll to the bottom of the BOOK page)
The in-shop consult fee does not get applied to a tattoo deposit. These consults are for planning only - tattoos cannot be done on the same day.
A free email consult can be requested through the contact form
Be sure to also check the "What styles/themes do you offer" section next (prior to inquiring) as Victoria does not tattoo certain styles/themes - saving your valuable time prior to inquiring or booking.
🎨 What styles/themes do you offer?
Yes Please :)
- Animals + nature themes
- Pet portraits
- Color realism
- Black & grey realism
- Ink pawprints, footprints, signatures, etc.
- Neo-traditional + semi-realism
- Watercolor / paint-like styles
- Small–medium linework pieces
- Matching tattoos
- Pre-drawn Want To Do designs
- Open to other ideas 🙂 (inquire first)
No Go...
- Solid blackout + large tribal
- Anime, cartoon styles, or video game designs
- Tiny pieces that won’t age well
- Cover-ups / reworks
(unless very faded or lightened) - Human portraits
(except horror-themed / movie monsters) - Fingers, toes, or palms
(except returning clients - may need multiple passes) - Anything offensive or ill-advised
- Genital area (but butt cheek is okay)
- Tracing designs from AI, online searches, or other artists
(all tattoos will be re-designed so they’re 100% custom) - Upside-down / facing you tattoos
(unless it’s on the wrist)
🚪 Do you take walk-ins?
All sessions are by appointment only.
Appointments may be booked as soon as availability allows via the BOOK page.
🕷️ Do you do Friday the 13th flash?
Yes! A themed flash sheet is offered each Friday the 13th with 13 discounted pre-designed tattoos.
Linework-only, black & gray, or color options are available.
Reservations must be made online in advance, as spots are limited, and these events sell out very quickly.
📃 What are your shop policies?
All shop policies are outlined on the POLICIES page.
You must agree to them during booking. ✅
💉 How long has Victoria been tattooing?
Victoria began tattooing in 2020 through a formal apprenticeship and now tattoos full-time at Neon Moon Tattoo Studio
🎨 Learn more about her on the ABOUT page.
🔄 Do you do cover-ups or re-works?
Only new custom work is currently accepted.
Exceptions may include tattoos that have been significantly lightened by sun, age, or laser removal, or tattoos that are very small. Messages can be sent via CONTACT to determine eligibility.
✏️ Will I see my tattoo design before booking?
No. Drawing your tattoo takes as much time as tattooing it. Your design will be shown on the day of your appointment, and time is built in for edits.
If it’s not quite right:
- ✅ Minor changes can be made on the spot (~15 mins)
- 🔁 Major edits causes the appointment to be rescheduled and the current appointment is treated as a consult
- 🧠 If you change your mind entirely, the deposit covers the time spent determining that we're not a match
🚫
Age Restrictions?
(18+ only)
A scannable state-issued ID or driver’s license must be presented.
Parental consent can not be accepted for underage clients, you must be age 18 or over. When booking online, you must book only for yourself and never make an appointment on behalf of someone else. Any (1) guest attending must also provide valid ID and must be 18+. * Including children and babies
💎 Do you do piercings?
Piercings, permanent makeup, and body jewelry are not offered.
🖼️ Can I order custom artwork?
Yes! Victoria also creates custom art and pet portraits on canvas, and also paints murals
Go to: CALICO CAT CUDDLES to check it all out 🎨🐾
🧼 What do I need for tattoo aftercare?
An aftercare sheet with instructions is provided at the end of your tattoo appointment.
Recommended supplies should be purchased in advance:
• Liquid antibacterial soap (Dial, etc.)
• Ointment (A&D, etc.)
• Unscented lotion (Cetaphil, etc.)
Second skin / film-style healing products are optional at home.
(it is not provided to you at the shop)
Concerns during healing may be submitted via the CONTACT page; guidance can be provided, but professional diagnosis is not possible and you may be referred to a doctor.
😬 I’m nervous about pain.
Can I use something to numb it?
Pre-numbing creams are not permitted.
Lidocaine spray may be used during sessions including lines and shading or color. Applying any numbing products to your skin prior to getting tattooed is prohibited and can be dangerous, it can also affect how your tattoo heals in a negative way.
If a numbing product is applied before arrival, the appointment will be canceled and the deposit retained.
Tips for reducing discomfort:
• Stay hydrated 💧
• Avoid caffeine ☕
• Breathe and take breaks as needed
• Split sessions may be booked if helpful
👯 Can I bring a friend?
First-time or new clients may bring one support person (18+).
Returning clients are encouraged to attend solo unless assistance is required.
💉 What if I need a touch-up?
Ink loss must be reported within 2 months of the appointment.
A second pass session with a fee covers ink and supplies.
Free touch-up appointments on their own are not offered.
* Previous tattoos may be touched up during a new tattoo session without additional fees. Inquire if you'd like a tattoo touched-up during a new tattoo appointment.
💧 Why does ink loss happen?
Tattoo ink may fade over time due to skin type, care routine, sun exposure, medication, or other factors.
Second passes are offered as needed.
🧩 I want a sleeve!
What’s the process?
Sleeves are built piece by piece to create flow and contrast, with each section completed individually. Ideas can be submitted through the CONTACT page to help determine the starting point and booking size. Full sleeve designs are not done all at once - each piece is booked separately until the sleeve is complete.
🖋️ Are you accepting apprentices?
Apprentices are not being accepted at this time.
Future selection may be offered to loyal clients demonstrating commitment paired with a background in fine arts.
